Safety First. Innovation Second.
Changing the way you wait in security lines.

Back in June, Delta funded a little experiment in the ATL to the tune of $1 million.

Know your audience. It’s one of the basic rules of marketing and product development, and it also applies to managing a successful travel program.

It’s the high-profile wedding of the year. Marriott International, Inc. and Starwood Hotels & Resorts tied the knot in late September. And whether you prefer one, the other, or neither, this is a merger with major repercussions in the industry. Let’s take a quick look at how this new hotel dynasty is going to affect you and your travelers.

There’s an oft-quoted (and re-worded) aphorism about perseverance originally coined by Robert Strauss, former U.S. Ambassador to Russia and the Soviet Union, and a considerable figurehead in mid-20th century American politics.

As I write this blog, there are just under 14,000 aircraft in flight in the world, at least according to Flightradar24.com, which is both fascinating and terrifying to look at. (Try it. You’ll see.)

5 Tips when Updating Your Travel Profile

Summer’s coming to a close, and the fall travel season will be ramping up sooner than you think. Before all those business trip requests start adding up, make sure your bookings go smoothly (and your rewards points start racking up) by updating your travel profile.

The upcoming American Election may scare the dickens out of you, but after we celebrate the U. S. of A. this weekend, it’s time to prepare for some interesting political events.

Amtrak and ARC have notified all the old-timers. The official announcement says, “Amtrak Announces Discontinuation of Legacy GDS Connections and Support of Paper ATB Tickets.” Allow us to translate.

With Monday’s announcement regarding its switch to a revenue-based frequent flier program, American Airlines has joined Delta Air Lines and United Airlines. (Those three do sure do a lot together!) The great American airline triumvirate has spoken: we are valued for our wallets. But they’re not alone - all the other major players – Virgin, JetBlue, and even the everyman’s best friend, Southwest, have already made the plunge.

Forget baseball. THIS is our National Pastime: Hurry up and wait. We’ve done everything we can, as a nation, to improve efficiency and limit wait times. Unsurprisingly, it’s coming back to bite us.