3 min read

We've All Been There.

By Chesley Turner on May 4, 2016 2:18 PM

We've all been there.

Topics: Airport etiquette How-To Opinion Traveler Conversations TSA WTI
2 min read

Feeling the Agent Love?

By Chesley Turner on April 7, 2016 3:08 PM

New Cat10 Combo Fares Giving You Heartburn? Call Your Agent.

Written by: Kevin Martin
EVP Business Development, World Travel, Inc.

The trades are picking up on last week's airline misdirection trick. CBS MoneyWatch covered the basics of the issue, but forgot to lay out your best options. You're a busy travel manager - you can't ask all your travelers (or rely on all your travelers) to painstakingly purchase the correct series of one-ways, and then manage them if their plans change.  Which brings me to my point:

Topics: airlines Rewards Advice content GDS Industry Update Online Booking open booking travel policy Traveler Conversations WTI
2 min read

Category 10 Fare Rule Change

By Chesley Turner on March 31, 2016 10:21 AM

It’s nice to have experts working for you.

Over the past week, World Travel, Inc. agents have been noticing strange and distinct pricing discrepancies when pricing multi-flight trips: pricing them as multiple one-ways on a split ticket garners a price that is significantly lower than pricing the trip as a multi-segment.

Topics: airlines GDS General Industry Update Online Booking open booking Traveler Conversations WTI
3 min read

Look the Gift Horse in the Mouth

By Chesley Turner on March 25, 2016 11:41 AM

Call it a perk or call it a gimmick; the latest innovation (or invention) of hotel chains is the Member Rate. Hilton and Marriott have a new siren song for travelers. “Book direct with us!” they say. “Avoid the shopping around! We have a beautiful Members-Only rate for you!”

Topics: Rewards Consulting Services General Hilton Hotel Marriott Online Booking Radius Travel travel policy Traveler Conversations WorldReports WTI
3 min read

You Never Stop Learning with World Travel, Inc.

By Chesley Turner on November 20, 2015 1:42 PM

You never stop learning, especially if you’re a World Travel, Inc. Client.

Topics: airlines General Traveler Conversations WTI
3 min read

How to: Prove the Value of Your Travel Management Program

By Maureen DiLello on October 28, 2015 12:57 PM

How to: Prove the value of your travel management program

Objective:

Topics: content data How-To travel policy Traveler Conversations WorldReports
1 min read

Nobody Panic!

By Chesley Turner on October 14, 2015 6:34 PM

UPDATE on 11/20: All jurisdictions but the American Samoa and Minnesota now have extensions to comply with the REAL ID Act. For specific information, please reference the Department of Homeland Security's briefing page.

Topics: Homeland Security Traveler Conversations TSA WTI
2 min read

How to: Drive Online Adoption

By Maureen DiLello on September 2, 2015 11:47 AM

Objective:
Increase Online Adoption.

When travelers book online, they can save time and money.

Topics: Advice How-To Online Booking Traveler Conversations WTI