6 min read

A Flier's Rights

By Chesley Turner on April 17, 2017 4:00 AM

Voluntary vs. Involuntary Bumping

It's time to lay a little truth on you:

Topics: airlines Airport Advice etiquette How-To Industry Update Opinion Traveler Conversations U.S. Government Uncategorized
5 min read

Managing Millennials: It’s Strategy, Not Coddling

By Chesley Turner on January 9, 2017 11:08 AM

Whether you see your Millennial travelers as requiring kid gloves and a trophy case, or if you say “they’re the same as all my other employees,” understanding Millennials is about more than translating rampant abbreviations.

Topics: Advice corporate culture etiquette Millennials Opinion Uncategorized
4 min read

Business Travel Etiquette: We Are Not Animals

By Chesley Turner on December 13, 2016 11:37 AM

Hello, dear reader.

Topics: Advice etiquette General travel policy Traveler Conversations
3 min read

We've All Been There.

By Chesley Turner on May 4, 2016 2:18 PM

We've all been there.

Topics: Airport etiquette How-To Opinion Traveler Conversations TSA WTI