Our team is what sets us apart. We pride ourselves on establishing long-term relationships with our clients and partners at World Travel, Inc. Furthermore, we understand the need for your travelers to reach a real person when there is a travel concern. As a valued client, reaching an executive at World Travel, Inc. is as easy as an email, phone call or meeting. We pride ourselves on being available to listen to our customers.

SLT Website Headshots (3)

Erika Moore


Erika brings over twenty years of travel industry experience and a strong track record of driving growth. She spent a significant portion of her career in senior executive roles at global technology corporations Sabre and Travelport. Most recently, Erika was a senior executive at TravelX, an early-stage company using breakthrough blockchain technology to unlock the era of dynamic inventory. Earlier in her career, she held various senior commercial leadership roles at AeroMexico in Mexico. Erika’s diverse background and fresh perspective will help transform World Travel, Inc. Since joining the company in September 2023, she has partnered with World Travel, Inc.’s senior leadership team to develop a clearly defined vision and strategy, built on the company's deep-rooted commitment to customer experience, and focused on driving value through technology, supplier partnerships and execution.

Untitled design (31)

Liz Mandarino


Liz started at World Travel 33 years ago as a part-time after-hours agent. She now oversees all aspects of the company and manages vendor relations and contracts. Over the years, Liz managed the company’s leisure department and served as managing director, senior vice president, and president before being named CEO. She has served on the advisory boards of several airlines and is currently a member of the Airline Reporting Corporation’s executive council and Delta’s advisory board. Liz received the ASTA Barbara O’Hara advocacy award for her work on Capitol Hill in 2013. Liz’s favorite vacation destinations are Italy and Paris, and she enjoys traveling and cooking.

Website Headshots

Pamela Zager


Pam joined World Travel in 2014 and has over 30 years of travel and tourism experience. As Executive Vice President of Operations and Operations Technology, Pam establishes the corporate operational vision and strategy of the organization that provides optimal service performance that is aligned with the objectives of all World Travel accounts. Pam is a graduate of Massasoit Community College for Travel and Tourism and holds a B.S. in Leadership from Northeastern University. Her favorite travel destination is everywhere; “Travel is the only thing you buy that makes you richer” (anonymous quote). In her free time, she loves to be outdoors and spend time with family and friends (two- and four-legged).

Website Headshots (1)

Barbara Cubbler


Barb joined World Travel team in 1987 as an agent on the reservation floor and now oversees the company’s National Account Manager Team as SVP. She has served as the manager of the after-hours reservation department, an account manager, and the Director of client services since she arrived at the company. Barb holds a degree in travel and tourism from Brandywine College. Barb enjoys reading and hiking. Her favorite vacation destination for relaxation is Jamaica, but she loves to visit new places in the United States and around the world.

Website Headshots (2)

Lisa Lundquist


Lisa oversees World Travel’s team of talented global account managers and Agency Partner relationships around the world. She brings over 30 years of travel industry experience to the company. Lisa started her career as a travel counselor, eventually moving into account management. Throughout her career she has held positions as hotel sales manager, M&E manager, Travel Manager, Director of Account Management and senior vice president of account management. Lisa loves the adventure of traveling to new places and experiencing new cultures, but her soulful place is France, specifically Paris and Reims. Her creative outlet is interior design—she’s redecorated several rooms for friends and family—and she enjoys boating and kayaking.

Website Headshots (3)

Ivan Imana


Ivan facilitates World Travel’s technology transformations while improving efficiency and customer satisfaction. Ivan’s 25 years of industry experience have made him an expert on the intersection of technology and customer service. He’s been recognized with a CIO 100 Award from CIO International, a Concur Innovation Award and a CIO of the Year award from the Society of Information Management. Ivan’s favorite vacation destination is Hawaii. He enjoys racing cars, riding motorcycles and surfing.

Website Headshots (4)

Chris Clarke


Chris is responsible for the monthly and annual close of the company’s financial records, developing GAAP accounting policies and procedure and overseeing the finance and accounting department. Chris served in management roles with Hay Group, Cmedia and Continuum Health Care before joining World Travel. In these previous positions, he was responsible for managing domestic and international internal audits, budget preparation and the integration of several acquisitions into company policy and financial processes. He is a certified public accountant and earned a degree from the University of Scranton. Chris enjoys running and woodworking in his spare time. His favorite vacation destination is Hawaii, with Australia and South Africa tied for a close second.

Website Headshots (7)

Monica Lawrence


Monica is World Travel’s corporate counsel. She has previous in-house experience in the manufacturing and distribution industries where she advised her clients on practical strategies and solutions for both legal and business matters. Prior to her in-house experience, she worked in private practice where she advised clients on mergers and acquisitions, corporate governance, and financial restructuring. She obtained her law degree and her MBA from Villanova University. Monica’s favorite vacation destination is Scotland. In her free time, she enjoys volunteering, cooking and reading.

Join our team

Would you like to become part of the World Travel, Inc. team? We are always looking for creative, talented, and passionate people to join our team!


New call-to-action