Experience Management

Experience Management

Services to support your program 

 

 

Omnichannel

One interface, one environment, multiple channels. World Travel, Inc.’s omnichannel platform helps to enhance the traveler experience by supporting your travelers across all their communication channels from phone, email, chat and SMS text. Our travel advisors are here to help!

Worship and Service (002)

Communications

Out of the box, World Travel, Inc. offers the following essential travel alerts to our clients to help support their programs and keep them abreast of things that may impact their travel.

Essential 

  • Passport Expiration 
  • Credit Card Expiration
  • Schedule Changes
  • Itinerary Confirmation 

Newsletters

World Travel, Inc. Communications are curated and created in-house by travel professionals. We aggregate the most pertinent information about industry-related developments and provide insight into how these developments may affect your travel program.

  • Thursday Escapes
  • WorldInsights

WorldAlerts

WorldAlerts are sent to client travel managers with information on events that affect travel, worldwide. All recipients are initially opted in for Warnings and Emergencies but can customize what type of alerts they wish to receive, based on destination, urgency level, category, and significance of travel impact.

  • Global Alerts
  • Flight Alerts
  • Trip Alerts

Enhanced

To further support your program, World Travel, Inc. offers an enhanced platform of communication options.

Cost Containment

Cost Containment

  • Unused Tickets
  • Unused eTickets
  • Hotel Shopping Bot Secured a Lower Rate
  • WorldApproval Notifications
  • Approval Notifications
  • Online Adoption
  • Advance Purchase  

Traveler Experience

Traveler Experience

  • Destination Messaging
  • Passport Expiration
  • Schedule Changes 
  • Text to Travel
  • Itinerary Confirmations
  • 24 Hour Reminder Notifications
  • Waiver Alerts
  • Flight Alerts
  • Trip Alerts

Policy Compliance

Policy Compliance

  • Hotel Adoption
  • Destination Messaging
  • WorldApproval Notifications
  • Approval Notifications
  • Online Adoption
  • Advance Purchase 
  • Loyalty Membership Messages

Duty of Care

Duty of Care

  • Hotel Adoption
  • Destination Messaging
  • Waiver Alerts
  • Global Alerts
  • Questionable Carrier Notifications
  • Flight Alerts
  • Trip Alerts