Before You Go

As travel resumes, please review the items below to ensure you are prepared and understand the steps you should take to remain safe and healthy throughout your trip. The first, and most important step, is to make sure all travel has been booked through your authorized travel management company (TMC), World Travel, Inc.

Hover over for an interactive map from Riskline that outlines COVID-domestic travel ratings as well as US specific COVID information.


Click below for an interactive map from the CDC that outlines COVID-19 risk ratings as well as destination specific travel health information.




Items to Consider Packing

In addition to your standard luggage items you will want to pack a face mask, hand sanitizer, cleaning wipes, and a thermometer. 

Questions to Ask Before You Travel

We recommend researching what will be required in the office/location you are traveling to. Policies will differ by location so be sure to inquire on:

  • Will they require health screening?
  • In what areas do they require a mask?
  • Are there specific procedures to enter the building/get a security clearance? 
  • Are office amenities available? (e.g. break areas, office cafeteria)
Update Personal Information

Please make sure all your personal information is up to date with Human Resources and an emergency contact is notated when required.

Importance of Booking Travel Through World Travel, Inc.
Now more than ever it is crucial for your company to know where you are. Booking though your TMC provides your company with the information needed to locate you during your travels.
State & Territorial Health Department Websites

Below is a link to the health departments you will need to reference when traveling domestically.

State & Territorial Health Department Websites

What to Expect When Departing

Some countries are conducting exit screening for all passengers leaving their destination. Before being permitted to board a departing flight, you may have your temperature taken and be asked questions about your travel history and health.


Airport Security & Regulations

Carefully review the items below to understand the latest airport security requirements and recommendations.

Are There Special Procedures In Place At TSA?
Yes, several. The TSA has a whole page dedicated to them. Find it here. They cover consolidation of screening due to reduced passenger volumes, social distancing procedures such as using every other lane, sanitizing bins, wiping down the ETD machine, and more. Additionally, travelers should be prepared to place any meals you bring with you in a separate bin.
How Much Sanitizer Can I Bring?
TSA is currently allowing one liquid hand sanitizer container, up to 12 ounces, per passenger in carry-on bags until further notice.
My Drivers License Is Expired, Can I Fly?

If your U.S. driver's license or state-issued ID expired on or after March 1, 2020, and you have been unable to renew, you may still use it as acceptable identification at checkpoints. TSA will currently accept expired drivers licenses or state-issued ID a year after expiration.

Can I Have a Printed Boarding Pass?

Printed or digital boarding passes are allowed, but the boarding pass or device will be scanned by the traveler. It will no longer be handed to the TSA agent.

What Are The Mask Requirements?
Most airports will require a mask to be worn at all times apart from a brief lowing of the mask to confirm identity by the TSA agent.
Should I Plan Extra Time For Security?
At this time, no additional time is required at the airport to go through security. This may change as the demand for travel increases.
TSA Self-Service Kiosks
The Transportation Security Administration (TSA) is piloting a new touchless “self-service” technology that matches a traveler’s live photo with the photo on their ID.
Any Other Airport Tips?

In addition to the list above, travelers should also be prepared for a few other changes when going through security lines. 

  • Travelers should be prepared to place any meals in a separate bin.
  • Travelers may be asked to remain 6 feet apart when in line and going through security.
  • The agents checking ID and boarding passes will be wearing masks, gloves, and in some cases eye protection. 
  • At this point no additional time is required at the airport to get through security, but this may change as the volume of travelers increases. 

Global Travel

As countries begin to reopen their borders it is essential to monitor the status and travel requirements up to the day of your trip. Polices change frequently so we encourage you to continue checking the resources below to ensure you are prepared for your next international trip.

Hover over for an interactive map from Riskline that outlines COVID-19 international risk ratings as well as destination specific COVID information.


Utilize SITATA to research travel restrictions and COVID-19 information.




Status of Consulates
As a best practice you may want to check to see what consulates are open and if there are any new visa requirements.
Items to Consider Packing for International Trip
  • Bring a mask to wear in public places.
  • Pack hand sanitizer with at least 60% alcohol.
  • Bring enough of your medicine to last you for the entire trip.


Quarantine Requirements
Each country has their own requirements for travelers. Some are requiring a mandatory 14 day quarantine, but these restrictions are changing daily so please be sure to check with your destination prior to leaving for your trip.
Visa Requirements

U.S. citizens may need a visa to enter a foreign country. Before traveling to another country, contact its embassy or consulate as far in advance as possible to find out:

  • Whether you must apply for a visa to visit the country, and when.

  • If the country has any other requirements you must meet before you can enter.

Find additional information in the U.S. Department of State's information document for the country.


Airline Policies

Understanding airline policies will help you prepare for your flight. Requirements vary by airline and are constantly changing, so before you head to the airport we encourage you to check with your airline for the latest information. We have included summaries of the 'big three' airlines below and have also included a comprehensive list of policies in the "Airline COVID-19 Policies" tile.

American Airlines Policies

American Airlines is resuming many domestic flights, and some flights to Ecuador, Netherlands, France, Germany and the UK. More details can be found by clicking here.

  Travel Policies
  • All travelers must certify they are COVID-19 free during check-in
  • Face masks are required on board the airplane.
 Protective Measures
  • All personnel will be using face masks
  • Enhanced disinfection measures are in place for kiosks, counters, gates and on the airplane
  • Food services are limited
 Cancellation and refund policy
  • All existing and new tickets for travel until September 30th, 2020 can be changed without a change fee.
  • Rebooking is possible for travel until December 31st, 2021.

For more information:

Delta Airlines Policies

Delta has resumed some domestic flights and is resuming flights to the Caribbean, Latin America, and a few transatlantic destination in July. Most recent information is available on the airline’s website:

  Travel Policies
  • Face masks are required in the origin airport, during the flight and until the end of the journey
  • It is required to maintain distance according to the location of floor decals
 Protective Measures
  • All personnel is using face masks
  • Enhanced disinfection measures are in place in all counters, check-in kiosks and lounges
  • Food will be served in single-use packings
  • TSA gates, boarding gates and jet bridges are sanitized using electrostatic spraying with high-grade disinfectant
  • Face mask and hand sanitizer kits will be given to passengers
  • Reading materials and glass-wear have been removed
 Cancellation and refund policy
  • Flights departing between March through September 2020 can be changed with no change fees
  • Choosing to cancel a flight will result in value that can be used to beook a different flight within a year of the original issue date

For more information:

United Airlines Polices

United Airlines has resumed many domestic flights, and some international destinations including some destinations in Latin America and Europe, as well as flights to Tokyo, Hong Kong, Singapore and Seoul. More details can be found here:

  Travel Policies
  • Face masks are required on board the airplane.
  • Passengers are required to to acknowledge they have no COVID-19 symptoms and agree to follow United Airline’s policies.
 Protective Measures
  • All personnel will be using face masks
  • Enhanced disinfection measures are in place for kiosks, counters, gates and on the airplane
  • Food services are limited
 Cancellation and refund policy
  • All tickets issued before March 2nd, 2020, for travel between June 1, 2020 – December 31, 2020 can be changed without a change fee
    • Changes or cancellations must be made on/before July 31, 2020
    • Rebooked travel must commence within 24 months from the original ticket issue date
  • All tickets issued before March 2nd, 2020, for travel between March 3, 2020 – May 31, 2020 can be changed without a change fee
    • New tickets must be reissued within 24 months from original ticket date
    • Rebooked travel must commence within 24 months from the original ticket issue date
  • All new bookings made until July 31st, 2020, can be changed with no change fee

For more information:


Rail, Car & Hotel Policies

While traveling, it will be important to know which ground transportation options are available to you, and what procedures may have changed since you last traveled. Additionally, hotels have implemented many new policies to ensure rooms are clean and visitors remain safe throughout their stay.

Steps Being Taken To Clean Rail Stations

Amtrak has amplified the cleaning of their trains, to include fogging, a sanitization method that disinfects surface areas and is highly effective and safe. Following the fogging process, highly touched surfaces including tray tables, seats and restrooms are thoroughly sanitized as well as seating areas and Quik-Trak kiosks.

Arrival at Amtrak Stations
Customers are encouraged to arrive only 30 minutes before departure or no more than 60 minutes if in need of ticketing and/or baggage assistance
Services Available On Amtrak
Effective May 20th, café service aboard Amtrak trains will be offered as carryout only. The café will continue to offer a menu of meals, snacks, and beverages for sale (no cash will be accepted). Customers can take these items to their seats or private rooms.
Car Rental Cleaning Procedures
While policies will vary by rental company, the large rental companies have committed to ensuring each vehicle is thoroughly cleaned and sanitized between every rental. Disposable gloves are used when cleaning. Special attention to interior customer touch points such as seats, steering wheels, door handles and other hard surfaces. This includes washing, vacuuming, general wipe down and sanitizing with a disinfectant that meets leading health authority requirements.
Car Rental Precautions
Open the windows to air out the vehicle when you first drive it, along with wiping down its interior with a sanitizer and cleaning your own hands before and after driving.
Hotel Arrival Tips
  • Please access the specific hotel website to verify the above information prior to your travel date.
  • Ensure you are booked into a hotel that is being promoted by your travel department (it could be that your travel department has identified a subset of hotels that meet certain post Covid-19 cleaning standards that they feel are required).
Hotel Mask Requirements
Most hotels are requiring guests to wear masks in all public locations of the hotel. We recommend planning to wear a mask everywhere in the hotel apart from your room.
Hotel Cleaning Policies
Hotels have enhanced their cleaning polices and have made changes to how frequently they clean public spaces, and guest rooms, please check the Hotel Cleaning Policies link below.

Additional Resources


Legal Disclaimer

This webpage is intended to be informative and in no way guarantees travelers health/safety. For specific information surrounding COVID-19 traveler safety we encourage you to reach out to your risk management provider, and/or HR department. This page is a compilation of information from third-party sources and World Travel, Inc. cannot guarantee accuracy, as all information is subject to change. Any questions about travel should be directed to your company travel manager or human resources department.