3 min read

5 Ways to Speed Through the Airport (with Trusted Traveler Status)

By Tiffany Zerby on December 14, 2017 9:49 AM

Winter isn’t coming; it has arrived, and that means the busy holiday travel season is upon us.

Topics: Airport passport airport security Business Travel Corporate Travel General Global Entry How-To security Travel trusted traveler programs TSA TSA PreCheck
3 min read

Making Sense of the REAL ID Act as Enforcement Deadlines Approach

By Tiffany Zerby on December 4, 2017 5:16 PM

This month marks five years since the Department of Homeland Security (DHS) announced a phased enforcement plan for the REAL ID Act, which was passed by congress almost eight years earlier.

Topics: airlines Airport real id compliance Corporate Travel General How-To Industry Update Travel
6 min read

A Flier's Rights

By Chesley Turner on April 17, 2017 4:00 AM

Voluntary vs. Involuntary Bumping

It's time to lay a little truth on you:

Topics: airlines Airport Advice etiquette How-To Industry Update Opinion Traveler Conversations U.S. Government Uncategorized
5 min read

What Travelers Need to Know about TSA Pre✓®

By Phylicia Sierer on February 27, 2017 9:18 AM

Are you scratching your head and wondering what you can do to make traveling a little less painful for your travelers? For many people, one of the biggest pain points is getting through security screening. The lines are always long, and by the time you reach the front you have to take off your shoes, pull out your laptop and wait around (barefoot) to be called through the screener.

Topics: airlines Airport General Global Entry Homeland Security Industry Update International Travel Traveler Conversations TSA WTI
5 min read

The Real Deal with the REAL ID Act

By Chesley Turner on February 6, 2017 11:55 AM

The REAL ID Act isn’t hard to understand. But it is complicated.

Topics: Airport passports Cyber Security DHS Global Entry Industry Update Politics Traveler Conversations TSA U.S. Government
2 min read

Safety First. Innovation Second.

By Chesley Turner on December 5, 2016 3:22 PM

Safety First. Innovation Second.
Changing the way you wait in security lines.

Back in June, Delta funded a little experiment in the ATL to the tune of $1 million.

Topics: Airport passports General Homeland Security Industry Update Risk Management Traveler Conversations TSA U.S. Government WTI
3 min read

Hurry Up and Wait.

By Chesley Turner on May 20, 2016 1:29 PM

Forget baseball. THIS is our National Pastime: Hurry up and wait. We’ve done everything we can, as a nation, to improve efficiency and limit wait times. Unsurprisingly, it’s coming back to bite us.

Topics: Airport Advice General Global Entry Industry Update Traveler Conversations TSA Uncategorized WTI
3 min read

We've All Been There.

By Chesley Turner on May 4, 2016 2:18 PM

We've all been there.

Topics: Airport etiquette How-To Opinion Traveler Conversations TSA WTI