Voluntary vs. Involuntary Bumping
It's time to lay a little truth on you:
By Chesley Turner on April 17, 2017 4:00 AM
It's time to lay a little truth on you:
By Chesley Turner on January 9, 2017 11:08 AM
Whether you see your Millennial travelers as requiring kid gloves and a trophy case, or if you say “they’re the same as all my other employees,” understanding Millennials is about more than translating rampant abbreviations.
By Chesley Turner on September 23, 2016 8:47 AM
There’s an oft-quoted (and re-worded) aphorism about perseverance originally coined by Robert Strauss, former U.S. Ambassador to Russia and the Soviet Union, and a considerable figurehead in mid-20th century American politics.
By Chesley Turner on August 5, 2016 3:28 PM
According to our travel-trend-tracking friends over at The Beat, Lufthansa’s spreading good news to its investors. The Beat says CEO Carsten Spohr has proclaimed the distribution strategy – charging a €16 surcharge on GDS-based bookings – “is a success.”
By Chesley Turner on June 10, 2016 10:29 AM
With Monday’s announcement regarding its switch to a revenue-based frequent flier program, American Airlines has joined Delta Air Lines and United Airlines. (Those three do sure do a lot together!) The great American airline triumvirate has spoken: we are valued for our wallets. But they’re not alone - all the other major players – Virgin, JetBlue, and even the everyman’s best friend, Southwest, have already made the plunge.
By Chesley Turner on May 4, 2016 2:18 PM
We've all been there.
By Chesley Turner on December 16, 2015 3:38 PM
On November 30th, 2015, JetBlue Airlines chose not to renew the sale of their product through the Travelport global distribution system. Earlier in the year, on June 1, 2015, Lufthansa Airlines implemented a global distribution fee to cover their GDS costs when a reservation originates through any global distribution system.
By Chesley Turner on November 4, 2015 1:50 PM
Opinion Piece by Juan Moreira, Corporate Sourcing Manager at John Wiley and Sons
By Chesley Turner on October 7, 2015 11:25 AM
Opinion Piece by James Wells, Founder and Chairman of World Travel, Inc.
By Kevin Martin on September 9, 2015 11:45 AM
Opinion Piece by Kevin Martin, EVP of Business Development for World Travel, Inc.