4 min read

5 Tips for Implementing a New Travel Program

By Chesley Turner on May 1, 2017 4:00 AM

We sat down with Mary Barbagallo, Director of Project Management at World Travel, Inc. who oversees our Implementations team.

Topics: airlines Advice Consulting Services corporate culture General Hotel How-To implmentations travel policy Traveler Conversations WTI
3 min read

Self-Assessing Your Analytics Needs

By Chesley Turner on April 24, 2017 4:00 AM

Analytics are great.

Topics: Advice corporate culture data General How-To travel policy WTI
2 min read

You Don't Have to Be a Helicopter.

By Chesley Turner on April 10, 2017 5:00 AM

Keeping Travelers Informed

Where are your travelers?

Right now, in this very moment, who is on the road? Who’s in the air?

Topics: corporate culture Duty of Care General International Travel Risk Management Traveler Conversations WTI
3 min read

How to Achieve Executive Buy-In

By Chesley Turner on February 13, 2017 4:30 PM

At the World Travel, Inc. Client Advisory Board meeting in January, our Board Members discussed strategies for how to get C-Suite buy-in and Executive-level sponsorship. Guest speaker Frank Hoffman from Hoffman & Associates, LLC gave a presentation reviewing the popular article by Robert B. Cialdini published in 2001, “Harnessing the Science of Persuasion.”

Topics: Advice corporate culture Executive Buy-In General How-To WTI
3 min read

The Basics on Basic Economy: 1, 2, 3

By Chesley Turner on January 30, 2017 3:02 PM

They say that Basic Economy fares are a reaction to low-cost carriers. (Low-cost carriers - and their baggage policies - respectfully disagree.) But no matter the reason they were created, Basic Economy Fares are here.

Topics: airlines Rewards Ancillary Fees content corporate culture General Industry Update travel policy Traveler Conversations
4 min read

10 Ways to Encourage Program Compliance

By Chesley Turner on January 23, 2017 10:02 AM

Vinegar vs. Honey

You’ve run the numbers, you’ve cut the deals, you’ve created the perfect travel program for your company. Now how do you get all your employees to obey the rules?

Topics: Advice corporate culture How-To Online Booking travel policy Traveler Conversations WTI
5 min read

Managing Millennials: It’s Strategy, Not Coddling

By Chesley Turner on January 9, 2017 11:08 AM

Whether you see your Millennial travelers as requiring kid gloves and a trophy case, or if you say “they’re the same as all my other employees,” understanding Millennials is about more than translating rampant abbreviations.

Topics: Advice corporate culture etiquette Millennials Opinion Uncategorized
1 min read

The Benefit of Travel Management In a Word: Savings.

By Maureen DiLello on September 14, 2016 9:57 AM

The Benefit of Travel Management
In a Word: Savings.

The proof is in the pricing!

Topics: content corporate culture Duty of Care RFP WTI
2 min read

Members Only: Airline Rewards Programs and Policy Compliance

By Chesley Turner on June 10, 2016 10:29 AM

With Monday’s announcement regarding its switch to a revenue-based frequent flier program, American Airlines has joined Delta Air Lines and United Airlines. (Those three do sure do a lot together!) The great American airline triumvirate has spoken: we are valued for our wallets. But they’re not alone - all the other major players – Virgin, JetBlue, and even the everyman’s best friend, Southwest, have already made the plunge.

Topics: airlines corporate culture How-To Industry Update Opinion Traveler Conversations WorldReports
3 min read

Corporate Policy and Share Economy

By Chesley Turner on November 4, 2015 1:50 PM

Opinion Piece by Juan Moreira, Corporate Sourcing Manager at John Wiley and Sons

Topics: corporate culture Opinion Share Economy travel policy