2 min read

The Wonderful World of Hotel Rate Auditing

By Chesley Turner on March 27, 2017 3:00 AM

They say there’s no place like home. But if you’ve ever rolled into a spotless hotel room after a day of exhausting travel and endless meetings, you might disagree. 400-thread-count sheets? Hello Emerald City!

Topics: Advice Consulting Services content GDS Hotel How-To open booking WTI
3 min read

Doublespeak or Straight Talk: Looking at Lufthansa (Again)

By Chesley Turner on August 5, 2016 3:28 PM

According to our travel-trend-tracking friends over at The Beat, Lufthansa’s spreading good news to its investors. The Beat says CEO Carsten Spohr has proclaimed the distribution strategy – charging a €16 surcharge on GDS-based bookings – “is a success.”

Topics: airlines GDS Industry Update International Travel Lufthansa Opinion
1 min read

Have 2 Rails; Will Travel.

By Chesley Turner on June 17, 2016 2:58 PM

Amtrak and ARC have notified all the old-timers. The official announcement says, “Amtrak Announces Discontinuation of Legacy GDS Connections and Support of Paper ATB Tickets.” Allow us to translate.

Topics: Amtrak GDS Industry Update Online Booking Traveler Conversations WTI
2 min read

Feeling the Agent Love?

By Chesley Turner on April 7, 2016 3:08 PM

New Cat10 Combo Fares Giving You Heartburn? Call Your Agent.

Written by: Kevin Martin
EVP Business Development, World Travel, Inc.

The trades are picking up on last week's airline misdirection trick. CBS MoneyWatch covered the basics of the issue, but forgot to lay out your best options. You're a busy travel manager - you can't ask all your travelers (or rely on all your travelers) to painstakingly purchase the correct series of one-ways, and then manage them if their plans change.  Which brings me to my point:

Topics: airlines Rewards Advice content GDS Industry Update Online Booking open booking travel policy Traveler Conversations WTI
2 min read

Category 10 Fare Rule Change

By Chesley Turner on March 31, 2016 10:21 AM

It’s nice to have experts working for you.

Over the past week, World Travel, Inc. agents have been noticing strange and distinct pricing discrepancies when pricing multi-flight trips: pricing them as multiple one-ways on a split ticket garners a price that is significantly lower than pricing the trip as a multi-segment.

Topics: airlines GDS General Industry Update Online Booking open booking Traveler Conversations WTI
1 min read

JetBlue & Travelport Contract Signed

By Maureen DiLello on February 17, 2016 12:22 PM

Topics: airlines content GDS General JetBlue WTI
4 min read

2016: Sit Up and Pay Attention

By Chesley Turner on January 14, 2016 11:49 AM

Still outlining your 2016 travel program goals and deciding where the time/energy/money/interest are going to be focused?

Topics: Advice content Cyber Security data Data Transfer Duty of Care GDS General Risk Management
2 min read

Birds of a Feather Flock Together

By Chesley Turner on December 16, 2015 3:38 PM

Opinion Piece by James Wells, Founder and Chairman of World Travel, Inc.

On November 30th, 2015, JetBlue Airlines chose not to renew the sale of their product through the Travelport global distribution system. Earlier in the year, on June 1, 2015, Lufthansa Airlines implemented a global distribution fee to cover their GDS costs when a reservation originates through any global distribution system.

Topics: airlines Ancillary Fees GDS JetBlue Lufthansa Opinion
1 min read

JetBlue/Travelport Agreement Falls Through

By Chesley Turner on December 3, 2015 7:51 AM

The JetBlue/Travelport distribution contract is no more, which means your travelers (if you use the Apollo GDS System) are no longer able to easily purchase JetBlue fares.

Topics: airlines content GDS General JetBlue
2 min read

16 Euros or Bust

By Chesley Turner on October 7, 2015 11:25 AM

Opinion Piece by James Wells, Founder and Chairman of World Travel, Inc.

Topics: content GDS Lufthansa Opinion WTI