They say there’s no place like home. But if you’ve ever rolled into a spotless hotel room after a day of exhausting travel and endless meetings, you might disagree. 400-thread-count sheets? Hello Emerald City!

Know your audience. It’s one of the basic rules of marketing and product development, and it also applies to managing a successful travel program.

New Cat10 Combo Fares Giving You Heartburn? Call Your Agent.

Written by: Kevin Martin
EVP Business Development, World Travel, Inc.

The trades are picking up on last week's airline misdirection trick. CBS MoneyWatch covered the basics of the issue, but forgot to lay out your best options. You're a busy travel manager - you can't ask all your travelers (or rely on all your travelers) to painstakingly purchase the correct series of one-ways, and then manage them if their plans change.  Which brings me to my point:

It’s nice to have experts working for you.

Over the past week, World Travel, Inc. agents have been noticing strange and distinct pricing discrepancies when pricing multi-flight trips: pricing them as multiple one-ways on a split ticket garners a price that is significantly lower than pricing the trip as a multi-segment.

Since 2011, Gordon Wilson has been at the helm of Travelport, ushering it into an era of increased content, enhanced usability, IPO on the New York Stock Exchange, and even a redefined identity (Travelport is a Travel Commerce Platform; “GDS” is passé, haven’t you heard?). It comes as no surprise, then, that he possesses a remarkably holistic view of the travel industry and the integral role of the global distribution system. Travelport is more than a storefront for aggregated content; it’s an innovator of improved technology, an intermediary in industry partnerships, and a proponent of travel and tourism benefits.