They say there’s no place like home. But if you’ve ever rolled into a spotless hotel room after a day of exhausting travel and endless meetings, you might disagree. 400-thread-count sheets? Hello Emerald City!
2 min read
The Wonderful World of Hotel Rate Auditing
By Chesley Turner on March 27, 2017 3:00 AM
Topics: Advice Consulting Services content GDS Hotel How-To open booking WTI
2 min read
Happy Travelers = Increased Program Compliance
By Chesley Turner on October 17, 2016 11:09 AM
Know your audience. It’s one of the basic rules of marketing and product development, and it also applies to managing a successful travel program.
Topics: open booking Traveler Conversations WTI
2 min read
Feeling the Agent Love?
By Chesley Turner on April 7, 2016 3:08 PM
New Cat10 Combo Fares Giving You Heartburn? Call Your Agent.
Written by: Kevin Martin
EVP Business Development, World Travel, Inc.
The trades are picking up on last week's airline misdirection trick. CBS MoneyWatch covered the basics of the issue, but forgot to lay out your best options. You're a busy travel manager - you can't ask all your travelers (or rely on all your travelers) to painstakingly purchase the correct series of one-ways, and then manage them if their plans change. Which brings me to my point:
Topics: airlines Rewards Advice content GDS Industry Update Online Booking open booking travel policy Traveler Conversations WTI
2 min read
Category 10 Fare Rule Change
By Chesley Turner on March 31, 2016 10:21 AM
It’s nice to have experts working for you.
Over the past week, World Travel, Inc. agents have been noticing strange and distinct pricing discrepancies when pricing multi-flight trips: pricing them as multiple one-ways on a split ticket garners a price that is significantly lower than pricing the trip as a multi-segment.
Topics: airlines GDS General Industry Update Online Booking open booking Traveler Conversations WTI
8 min read
Gordon Wilson: Redefining the GDS through an Innovative, Holistic Approach
By Chesley Turner on September 23, 2015 1:57 PM
Since 2011, Gordon Wilson has been at the helm of Travelport, ushering it into an era of increased content, enhanced usability, IPO on the New York Stock Exchange, and even a redefined identity (Travelport is a Travel Commerce Platform; “GDS” is passé, haven’t you heard?). It comes as no surprise, then, that he possesses a remarkably holistic view of the travel industry and the integral role of the global distribution system. Travelport is more than a storefront for aggregated content; it’s an innovator of improved technology, an intermediary in industry partnerships, and a proponent of travel and tourism benefits.