3 min read

Self-Assessing Your Analytics Needs

By Chesley Turner on April 24, 2017 4:00 AM

Analytics are great.

Topics: Advice corporate culture data General How-To travel policy WTI
2 min read

You Don't Have to Be a Helicopter.

By Chesley Turner on April 10, 2017 5:00 AM

Keeping Travelers Informed

Where are your travelers?

Right now, in this very moment, who is on the road? Who’s in the air?

Topics: corporate culture Duty of Care General International Travel Risk Management Traveler Conversations WTI
2 min read

The Wonderful World of Hotel Rate Auditing

By Chesley Turner on March 27, 2017 3:00 AM

They say there’s no place like home. But if you’ve ever rolled into a spotless hotel room after a day of exhausting travel and endless meetings, you might disagree. 400-thread-count sheets? Hello Emerald City!

Topics: Advice Consulting Services content GDS Hotel How-To open booking WTI
3 min read

Unused Tickets: Your Hidden Treasure

By Chesley Turner on March 13, 2017 10:52 AM

Unused Tickets. Depending on your travel-arrangements turnover, they may be an untapped treasure trove for your program.

Topics: Advice content How-To Online Booking travel policy Traveler Conversations WTI
5 min read

What Travelers Need to Know about TSA Pre✓®

By Phylicia Sierer on February 27, 2017 9:18 AM

Are you scratching your head and wondering what you can do to make traveling a little less painful for your travelers? For many people, one of the biggest pain points is getting through security screening. The lines are always long, and by the time you reach the front you have to take off your shoes, pull out your laptop and wait around (barefoot) to be called through the screener.

Topics: airlines Airport General Global Entry Homeland Security Industry Update International Travel Traveler Conversations TSA WTI
3 min read

How to Achieve Executive Buy-In

By Chesley Turner on February 13, 2017 4:30 PM

At the World Travel, Inc. Client Advisory Board meeting in January, our Board Members discussed strategies for how to get C-Suite buy-in and Executive-level sponsorship. Guest speaker Frank Hoffman from Hoffman & Associates, LLC gave a presentation reviewing the popular article by Robert B. Cialdini published in 2001, “Harnessing the Science of Persuasion.”

Topics: Advice corporate culture Executive Buy-In General How-To WTI
4 min read

10 Ways to Encourage Program Compliance

By Chesley Turner on January 23, 2017 10:02 AM

Vinegar vs. Honey

You’ve run the numbers, you’ve cut the deals, you’ve created the perfect travel program for your company. Now how do you get all your employees to obey the rules?

Topics: Advice corporate culture How-To Online Booking travel policy Traveler Conversations WTI
2 min read

Safety First. Innovation Second.

By Chesley Turner on December 5, 2016 3:22 PM

Safety First. Innovation Second.
Changing the way you wait in security lines.

Back in June, Delta funded a little experiment in the ATL to the tune of $1 million.

Topics: Airport passports General Homeland Security Industry Update Risk Management Traveler Conversations TSA U.S. Government WTI
3 min read

Top 5 Considerations to Save on Hotel Costs

By Chesley Turner on November 7, 2016 2:12 PM

The people have spoken. Your number one topic in our survey was: how to save money on hotel costs.

So we caught up with Laura Farrell, one of our expert Hotel Consultants in our Consulting Services department. Laura just came back from speaking with clients and prospects at the World Travel, Inc. 2016 Fall Symposium and Travel Trade Show, and she was bursting with advice for travel managers looking to cut costs on the Hotel front.

Topics: Interview General How-To WTI
2 min read

Happy Travelers = Increased Program Compliance

By Chesley Turner on October 17, 2016 11:09 AM

Know your audience. It’s one of the basic rules of marketing and product development, and it also applies to managing a successful travel program.

Topics: open booking Traveler Conversations WTI