Safety First. Innovation Second.
Changing the way you wait in security lines.
Back in June, Delta funded a little experiment in the ATL to the tune of $1 million.
By Chesley Turner on December 5, 2016 3:22 PM
Back in June, Delta funded a little experiment in the ATL to the tune of $1 million.
By Chesley Turner on October 7, 2016 11:44 AM
It’s the high-profile wedding of the year. Marriott International, Inc. and Starwood Hotels & Resorts tied the knot in late September. And whether you prefer one, the other, or neither, this is a merger with major repercussions in the industry. Let’s take a quick look at how this new hotel dynasty is going to affect you and your travelers.
By Chesley Turner on September 23, 2016 8:47 AM
There’s an oft-quoted (and re-worded) aphorism about perseverance originally coined by Robert Strauss, former U.S. Ambassador to Russia and the Soviet Union, and a considerable figurehead in mid-20th century American politics.
By Chesley Turner on September 2, 2016 1:37 PM
On Wednesday, August 31, the DOT issued its Final Order for which carriers can and can’t fly to Cuba, and their routing.
By Chesley Turner on August 15, 2016 1:51 PM
Written by Maribeth Minella, Executive Vice President & Corporate Counsel, World Travel, Inc.
By Chesley Turner on August 5, 2016 3:28 PM
According to our travel-trend-tracking friends over at The Beat, Lufthansa’s spreading good news to its investors. The Beat says CEO Carsten Spohr has proclaimed the distribution strategy – charging a €16 surcharge on GDS-based bookings – “is a success.”
By Chesley Turner on June 17, 2016 2:58 PM
Amtrak and ARC have notified all the old-timers. The official announcement says, “Amtrak Announces Discontinuation of Legacy GDS Connections and Support of Paper ATB Tickets.” Allow us to translate.
By Chesley Turner on June 10, 2016 10:29 AM
With Monday’s announcement regarding its switch to a revenue-based frequent flier program, American Airlines has joined Delta Air Lines and United Airlines. (Those three do sure do a lot together!) The great American airline triumvirate has spoken: we are valued for our wallets. But they’re not alone - all the other major players – Virgin, JetBlue, and even the everyman’s best friend, Southwest, have already made the plunge.
By Chesley Turner on May 20, 2016 1:29 PM
Forget baseball. THIS is our National Pastime: Hurry up and wait. We’ve done everything we can, as a nation, to improve efficiency and limit wait times. Unsurprisingly, it’s coming back to bite us.
By Chesley Turner on April 7, 2016 3:08 PM
The trades are picking up on last week's airline misdirection trick. CBS MoneyWatch covered the basics of the issue, but forgot to lay out your best options. You're a busy travel manager - you can't ask all your travelers (or rely on all your travelers) to painstakingly purchase the correct series of one-ways, and then manage them if their plans change. Which brings me to my point: