Chesley Turner


Recent posts by Chesley Turner

3 min read

How to Achieve Executive Buy-In

By Chesley Turner on February 13, 2017 4:30 PM

At the World Travel, Inc. Client Advisory Board meeting in January, our Board Members discussed strategies for how to get C-Suite buy-in and Executive-level sponsorship. Guest speaker Frank Hoffman from Hoffman & Associates, LLC gave a presentation reviewing the popular article by Robert B. Cialdini published in 2001, “Harnessing the Science of Persuasion.”

Topics: Advice corporate culture Executive Buy-In General How-To WTI
5 min read

The Real Deal with the REAL ID Act

By Chesley Turner on February 6, 2017 11:55 AM

The REAL ID Act isn’t hard to understand. But it is complicated.

Topics: Airport passports Cyber Security DHS Global Entry Industry Update Politics Traveler Conversations TSA U.S. Government
3 min read

The Basics on Basic Economy: 1, 2, 3

By Chesley Turner on January 30, 2017 3:02 PM

They say that Basic Economy fares are a reaction to low-cost carriers. (Low-cost carriers - and their baggage policies - respectfully disagree.) But no matter the reason they were created, Basic Economy Fares are here.

Topics: airlines Rewards Ancillary Fees content corporate culture General Industry Update travel policy Traveler Conversations
4 min read

10 Ways to Encourage Program Compliance

By Chesley Turner on January 23, 2017 10:02 AM

Vinegar vs. Honey

You’ve run the numbers, you’ve cut the deals, you’ve created the perfect travel program for your company. Now how do you get all your employees to obey the rules?

Topics: Advice corporate culture How-To Online Booking travel policy Traveler Conversations WTI
5 min read

Managing Millennials: It’s Strategy, Not Coddling

By Chesley Turner on January 9, 2017 11:08 AM

Whether you see your Millennial travelers as requiring kid gloves and a trophy case, or if you say “they’re the same as all my other employees,” understanding Millennials is about more than translating rampant abbreviations.

Topics: Advice corporate culture etiquette Millennials Opinion Uncategorized
4 min read

Business Travel Etiquette: We Are Not Animals

By Chesley Turner on December 13, 2016 11:37 AM

Hello, dear reader.

Topics: Advice etiquette General travel policy Traveler Conversations
2 min read

Safety First. Innovation Second.

By Chesley Turner on December 5, 2016 3:22 PM

Safety First. Innovation Second.
Changing the way you wait in security lines.

Back in June, Delta funded a little experiment in the ATL to the tune of $1 million.

Topics: Airport passports General Homeland Security Industry Update Risk Management Traveler Conversations TSA U.S. Government WTI
3 min read

Paper, Plastic, or Digital?

By Chesley Turner on November 21, 2016 5:21 PM

Payment Solutions in the Travel Sphere

Topics: Uncategorized
6 min read

Going Global: Major Considerations

By Chesley Turner on November 14, 2016 1:56 PM


As the largest mid-market global travel management company, World Travel, Inc. helps many of our clients go global, manage global, and achieve global goals.

Topics: Uncategorized
3 min read

Top 5 Considerations to Save on Hotel Costs

By Chesley Turner on November 7, 2016 2:12 PM

The people have spoken. Your number one topic in our survey was: how to save money on hotel costs.

So we caught up with Laura Farrell, one of our expert Hotel Consultants in our Consulting Services department. Laura just came back from speaking with clients and prospects at the World Travel, Inc. 2016 Fall Symposium and Travel Trade Show, and she was bursting with advice for travel managers looking to cut costs on the Hotel front.

Topics: Interview General How-To WTI