Know your audience. It’s one of the basic rules of marketing and product development, and it also applies to managing a successful travel program.
Recent posts by Chesley Turner
2 min read
Happy Travelers = Increased Program Compliance
Topics: open booking Traveler Conversations WTI
4 min read
Marriott & Starwood Head for the Honeymoon Suite
It’s the high-profile wedding of the year. Marriott International, Inc. and Starwood Hotels & Resorts tied the knot in late September. And whether you prefer one, the other, or neither, this is a merger with major repercussions in the industry. Let’s take a quick look at how this new hotel dynasty is going to affect you and your travelers.
Topics: Rewards Consulting Services economy Hotel Industry Update Marriott RFP Starwood Traveler Conversations
5 min read
Travel Risk Management: You or the Gorilla?
There’s an oft-quoted (and re-worded) aphorism about perseverance originally coined by Robert Strauss, former U.S. Ambassador to Russia and the Soviet Union, and a considerable figurehead in mid-20th century American politics.
Topics: passports Advice Duty of Care EU Industry Update International Travel Opinion Risk Management travel policy Traveler Conversations WTI
1 min read
Conga Drumroll, Please:
Airlines Now Departing for Cuba
Written by Maribeth L. Minella
EVP & Corporate Counsel, World Travel, Inc.
On Wednesday, August 31, the DOT issued its Final Order for which carriers can and can’t fly to Cuba, and their routing.
Topics: airlines Cuba Industry Update International Travel U.S. Government
3 min read
Safety First: Quality Control at Work.
As I write this blog, there are just under 14,000 aircraft in flight in the world, at least according to Flightradar24.com, which is both fascinating and terrifying to look at. (Try it. You’ll see.)
Topics: airlines Duty of Care General Traveler Conversations U.S. Government WTI
1 min read
Safety First: World Travel, Inc. and the Privacy Shield Framework
Written by Maribeth Minella, Executive Vice President & Corporate Counsel, World Travel, Inc.
Topics: data Data Transfer EU Industry Update U.S. Government WTI
2 min read
What's In A Name?
5 Tips when Updating Your Travel Profile
Summer’s coming to a close, and the fall travel season will be ramping up sooner than you think. Before all those business trip requests start adding up, make sure your bookings go smoothly (and your rewards points start racking up) by updating your travel profile.
Topics: passports Advice General Tips Traveler Conversations
3 min read
Doublespeak or Straight Talk: Looking at Lufthansa (Again)
According to our travel-trend-tracking friends over at The Beat, Lufthansa’s spreading good news to its investors. The Beat says CEO Carsten Spohr has proclaimed the distribution strategy – charging a €16 surcharge on GDS-based bookings – “is a success.”
Topics: airlines GDS Industry Update International Travel Lufthansa Opinion
1 min read
EU-U.S. Privacy Shield Update
Written by Maribeth Minella, EVP & Corporate Counsel, World Travel, Inc.
Topics: Data Transfer General International Travel
2 min read
A Tale of Two Cities
The upcoming American Election may scare the dickens out of you, but after we celebrate the U. S. of A. this weekend, it’s time to prepare for some interesting political events.
