WorldMobile Internal

How is WorldMobile different from other travel apps?

Unlike airline, hotel, or rideshare apps that only show individual bookings, WorldMobile brings everything together—flights, hotels, and ground transportation—into a single, easy-to-access itinerary. This simplifies the traveler experience while supporting company program’s goals.

WorldMobile benefits both travelers and travel managers by:

Simplifying trip planning and booking with direct links to your company’s preferred online booking tool and travel agent team—encouraging in-policy choices.

Making it easier to manage trips by consolidating all travel details into one place—no more digging through emails or switching between apps to find what you need.

Supporting traveler well-being and duty of care with real-time flight updates and location-based information throughout the trip.

Enhancing the travel experience with itinerary sharing, reminders, airport maps, and nearby dining and entertainment options.

With everything in one place, WorldMobile helps travelers stay organized on the go—and gives travel managers the confidence that trips are booked within policy, visible, and supported from beginning to end.

What are the key features and functionalities available in WorldMobile?

WorldMobile is designed to support travelers every step of the way—before, during, and after a trip. Key features include:

Centralized itineraries – View all trip details in one place, even for multi-PNR trips, with easy sharing options for colleagues or family.

Planning and navigation tools – Access airport maps, city guides, cultural tips, and local activities to make getting around and making the most of your destination easier.

Quick communication – Call or email a travel agent with one tap, launch the online booking tool, or book a rideshare directly from the app.

Real-time alerts – Get pre-trip reminders, check-in notifications, and real-time flight updates to stay on top of every leg of your journey.

Emergency support – Use GPS location sharing and access local emergency contact information when you need it most.

Profile updates – View and update important profile fields (when enabled) like loyalty numbers, travel preferences, and contact details directly within the app.

Invoice access – Use the MyInvoice feature (when enabled) to download flight, hotel, car, and fee invoices for easy expense reporting.

In-app chat (coming in 2025) – Travelers will soon be able to chat directly with an agent, giving them even more flexibility to get help on-the-go.

Who can use the WorldMobile app?

WorldMobile is available to any employee who has an active traveler profile with World Travel, Inc. This ensures upcoming trips are automatically synced and visible in the app. Once registered, travelers can easily manage itineraries, get real-time alerts, and take full advantage of the app’s features on the go.

If employees are unsure about their profile status or need help getting started, your travel team or account manager can assist with setup and guidance.

Can travelers book a trip through WorldMobile?

WorldMobile is designed to help travelers manage trips, not book them directly. However, it offers quick access to your company’s preferred online booking tool and an easy way to contact a travel agent.

From the app menu, travelers can:

Launch the company’s online booking tool (like Concur) to create a new trip

Call or email a World Travel, Inc. agent directly for assistance with booking

Once a trip is booked—whether online or with an agent—it will automatically sync to the app, giving travelers a centralized place to manage their itinerary, receive real-time updates, and access helpful travel tools.

Note: WorldMobile does not trigger a single sign-on (SSO) itself, but it will open your online booking tool’s app if installed. If SSO is set up on your device, it will work as expected.

What is considered a trip?

In WorldMobile, a trip is any combination of air, hotel, and car reservations that are connected or have overlapping dates. Even if multiple booking records (PNRs) are used, the app groups them into a single trip for easy access.

For example, if a traveler leaves on Monday and travels for two weeks across three cities, staying in three different hotels and renting two cars, all these details will appear as one trip in the app—no need to manage separate itineraries.

A traveler’s trip will include flight details, hotel and car confirmation numbers, and direct contact information for quick access while on the go. Everything is in one place, making it easier to stay organized.

1. Leaders of your travel team should register for WorldMobile first.

2. Select a small group to register and test the product.

3. Gather positive feedback from test travelers and consider releasing to your Road Warriors.

4. Release to all your other travelers using our communication template.

5. Invite all your travelers to our weekly registration and product feature webinars.

6. After one month of use, send feedback to World Travel, Inc. team.

"Every trip is easy to find, and I don't feel like I need to print itineraries anymore. Also- getting additional alerts for upcoming travel is always appreciated."

"One more bonus is having everything in one easy-to-find location including the phone number whenever I may have to call for help. Having this app makes every challenge I face easier to solve on my own."

"All reservations for each particular trip are housed in one location (hotel, car, flights, etc.)"

"I personally don't have each rental car app downloaded so that was another bonus for me to be able to see my reservation without having to download the company's specific app."

"Every trip is easy to find, and I don't feel like I need to print itineraries anymore. Also- getting additional alerts for upcoming travel is always appreciated."

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"One more bonus is having everything in one easy-to-find location including the phone number whenever I may have to call for help. Having this app makes every challenge I face easier to solve on my own."

WM test 2

"All reservations for each particular trip are housed in one location (hotel, car, flights, etc.)"

WM test 2

"I personally don't have each rental car app downloaded so that was another bonus for me to be able to see my reservation without having to download the company's specific app."

WM test 2