2 min read

Members Only: Airline Rewards Programs and Policy Compliance

By Chesley Turner on June 10, 2016 10:29 AM

With Monday’s announcement regarding its switch to a revenue-based frequent flier program, American Airlines has joined Delta Air Lines and United Airlines. (Those three do sure do a lot together!) The great American airline triumvirate has spoken: we are valued for our wallets. But they’re not alone - all the other major players – Virgin, JetBlue, and even the everyman’s best friend, Southwest, have already made the plunge.

Topics: airlines corporate culture How-To Industry Update Opinion Traveler Conversations WorldReports
2 min read

Feeling the Agent Love?

By Chesley Turner on April 7, 2016 3:08 PM

New Cat10 Combo Fares Giving You Heartburn? Call Your Agent.

Written by: Kevin Martin
EVP Business Development, World Travel, Inc.

The trades are picking up on last week's airline misdirection trick. CBS MoneyWatch covered the basics of the issue, but forgot to lay out your best options. You're a busy travel manager - you can't ask all your travelers (or rely on all your travelers) to painstakingly purchase the correct series of one-ways, and then manage them if their plans change.  Which brings me to my point:

Topics: airlines Rewards Advice content GDS Industry Update Online Booking open booking travel policy Traveler Conversations WTI
1 min read

Travel to Cuba - Part 2

By Chesley Turner on April 4, 2016 2:10 PM

When Will U.S. Carriers Commence Commercial Service to Cuba?

Written by  Maribeth L. Minella
EVP & Corporate Counsel, World Travel, Inc.

Answer: Maybe as soon as August 2016.

Topics: airlines Cuba Duty of Care General International Travel U.S. Government WTI
2 min read

Category 10 Fare Rule Change

By Chesley Turner on March 31, 2016 10:21 AM

It’s nice to have experts working for you.

Over the past week, World Travel, Inc. agents have been noticing strange and distinct pricing discrepancies when pricing multi-flight trips: pricing them as multiple one-ways on a split ticket garners a price that is significantly lower than pricing the trip as a multi-segment.

Topics: airlines GDS General Industry Update Online Booking open booking Traveler Conversations WTI
2 min read

Seventh Circuit Issues Opinion in International Airline Consumer Suit

By Chesley Turner on February 26, 2016 8:23 AM

Topics: airlines Court Case General Iberia Lufthansa
1 min read

JetBlue & Travelport Contract Signed

By Maureen DiLello on February 17, 2016 12:22 PM

Topics: airlines content GDS General JetBlue WTI
2 min read

Birds of a Feather Flock Together

By Chesley Turner on December 16, 2015 3:38 PM

Opinion Piece by James Wells, Founder and Chairman of World Travel, Inc.

On November 30th, 2015, JetBlue Airlines chose not to renew the sale of their product through the Travelport global distribution system. Earlier in the year, on June 1, 2015, Lufthansa Airlines implemented a global distribution fee to cover their GDS costs when a reservation originates through any global distribution system.

Topics: airlines Ancillary Fees GDS JetBlue Lufthansa Opinion
1 min read

JetBlue/Travelport Agreement Falls Through

By Chesley Turner on December 3, 2015 7:51 AM

The JetBlue/Travelport distribution contract is no more, which means your travelers (if you use the Apollo GDS System) are no longer able to easily purchase JetBlue fares.

Topics: airlines content GDS General JetBlue
3 min read

You Never Stop Learning with World Travel, Inc.

By Chesley Turner on November 20, 2015 1:42 PM

You never stop learning, especially if you’re a World Travel, Inc. Client.

Topics: airlines General Traveler Conversations WTI
2 min read

How to: Limit Ancillary Fees

By Maureen DiLello on September 30, 2015 2:41 PM

Objective:

How to Limit Ancillary Fees

Ancillary Fees. You know the term far too well.  It seems extra unexpected costs are associated with every trip you take. From baggage fees to hotel cancellation fees to city surcharges, the airline, hotel, and ground transportation industries are all making billions of dollars off these sometimes cleverly hidden fees. But as your Travel Management Company, we’re here to help you limit those pesky fees as much as possible!

Topics: airlines Advice Ancillary Fees Consulting Services corporate culture General Hotel How-To travel policy WTI