For Finance Managers

How can we pay World Travel, Inc for upcoming travel expense?

Payments to WTI will be facilitated through a weekly ACH draw, reflecting the booking totals from the previous week. To reconcile any variances between booking and transaction activity, a quarterly true-up will be conducted. Detailed backup reports for each ACH draw will be furnished by World Travel's finance team.

What are the WorldVC funding options?

Not if you chose the funding model with World Travel, Inc.  There is also an option to establish a direct relationship with US Bank for WorldVC. 

How does WorldVC streamline financial processes for our company?

WorldVC automates payment processes, reducing reliance on traditional expense methods. It offers detailed reconciliation reports, ensuring transparent and efficient financial tracking.

Can WorldVC transactions be seamlessly integrated into our existing financial systems?

US Bank integrates with many ERP such as Workday, Oracle and Certify.  However, note that matching receipts to transactions is not supported for FBO through World Travel offering.

What cost considerations should I be aware of when implementing WorldVC?

There is a one-time $3,000 implementation fee, and a $4.00 transaction fee each time a virtual card is modified at the point of sale. 

A start-up deposit is required prior to deployment of WorldVC to cover one month’s worth of hotel spend. The deposit is due by ACH payment 5 days from the signature of the SOW.

Will the payment for charges on WorldVC be paid to WTI and will the VC fee be noted in addition to the current contracted booking fee with WTI?

Yes, payments for charges on WorldVC will be made to World Travel, Inc. The Virtual Card (VC) fee will be noted separately and added in addition to the current contracted booking fee with WTI. 

How can WorldVC help mitigate fraud and unauthorized expenses?

WorldVC eliminates the need for personal cards, reducing the risk of unauthorized expenses. Additionally, its customized tolerances and spend limits enhance control and security.

What legal documentation is required before we can start using WorldVC?

Prior to implementation, clients are required to sign a statement of work and an ACH authorization form as part of the necessary legal documentation.  If funding WorldVC through World Travel, an additional "Know Your Customer" is required by US Bank.

For Travel Managers

How does WorldVC contribute to more efficient travel management processes?

WorldVC automates payment for hotel reservations, streamlining the booking process and reducing the administrative burden on travel managers.

Can I customize spending limits for different categories or departments within our travel program?
Absolutely. During implementation, spending limits can be customized at the company or individual card level, providing flexibility for different categories or departments.
How can WorldVC assist in managing non-profiled travelers and guest travelers?

Not at this time.  

How does WorldVC handle reservations from various hotel vendors, including boutique establishments?

WorldVC is designed to be versatile and can be used at a wide range of lodging booked through the GDS, including major chains and boutique establishments, providing flexibility for diverse travel needs.

What steps should I take to onboard our company's travel program onto WorldVC?

The standard implementation process takes approximately four weeks from the signing of the statement of work. You can initiate implementation when ready.

Can WorldVC be used for international travel, and what considerations should I be aware of?

Yes, WorldVC can be used for international travel where credit card use is not prohibited. There are no additional fees, making it a convenient and secure solution for global hotel reservations. 
Can I customize spending limits for different categories or departments within our travel program?
Absolutely. During implementation, spending limits can be customized at the company or individual card level, providing flexibility for different categories or departments.
What level of support is available for travelers using WorldVC during their trips?

Travelers can contact their dedicated agent team for assistance. Using the WorldMobile app allows travelers to resend fax view card details if needed.

What kind of reporting and analytics are available for travel managers using WorldVC?

WorldVC provides a weekly reconciliation report with transaction details. This ensures travel managers have clear insights into expenses and usage.

 

How are merchant codes configured for WorldVC, and can this be customized for our company's needs?

During implementation,  merchant codes and card usage can be configured based on your company's specific requirements, providing a tailored solution.

For Business Travelers

How does WorldVC make the payment process more convenient for business travelers?

WorldVC provides a virtual card seamlessly integrated into your profile, automatically adjusted for each reservation. Its "tap-to-pay" functionality simplifies check-ins for a hassle-free experience.

Can I use my WorldVC card to guarantee reservations for another traveler?

No, WorldVC cards are only valid for the cardholder’s travel reservations. Funding is added to the traveler’s WorldVC card for the hotel stay booked through World Travel.

Can I use WorldVC for all my business travel expenses, including flights and meals?

Currently, WorldVC is designed for hotel transactions. However, it plans to expand coverage to include air travel, rideshare and dining. 

What is the process for adding WorldVC to my mobile wallet, and is it compatible with different platforms?

Adding WorldVC to your mobile wallet is easy. Open your mobile wallet app, tap on the "+" sign, add card details, and accept terms. WorldVC is compatible with Apple Pay, Google Pay, and Samsung Pay.
Can I add WorldVC to my mobile wallet for easy access during trips?

Absolutely! Once loaded into your profile, you can add the virtual card to your mobile wallet. This enables you to access card details with a simple tap, enhancing convenience during your business travels.  View this short video  or download this step-by-step document to see how to add WorldVC to your mobile wallet..
Can I customize spending limits on WorldVC based on my specific business needs?

Yes, during implementation, spending limits can be customized at the individual traveler level. This provides flexibility to align with your specific business needs.
What should I do if I encounter issues or have questions about using WorldVC during my trips?

If you encounter issues or have questions, contact your dedicated agent team. A link on your itinerary provides access to resend fax functionality or view card details for added convenience during your travels.
What support is available if I need to resend fax details or have questions about WorldVC during my business travels?

WorldMobile app users can resend fax or view card details. If you have questions or encounter issues, your dedicated agent team is ready to assist.
Can I use WorldVC for international business travel, and are there any additional fees involved?
Yes, WorldVC can be used for international travel without additional fees. It provides a secure and convenient solution for hotel reservations globally.  There are a few exceptions.  In certain countries, only cards that are issued by national banks can be used as payment. According to the US Treasury Department, these are countries not supported: Iran, North Korea, Syria, Cuba, and Russia.
How does WorldVC enhance security for business travelers during trips?

WorldVC eliminates the need for personal cards, reducing the risk of unauthorized expenses. Customized tolerances and spend limits provide additional control and security during your travels.
 

Continuous Improvement of WorldVC

At World Travel, Inc., we are committed to providing you with the best corporate travel experience through our innovative payment solution, WorldVC. Please note that WorldVC is a dynamic platform, and we are continually working to enhance its features and capabilities to better serve your needs.

As we strive for excellence, updates and improvements to WorldVC will be regularly implemented. This commitment to improvement may result in occasional updates to the information provided in the Frequently Asked Questions (FAQs) section. We appreciate your understanding as we evolve WorldVC to deliver an even more seamless and efficient payment solution for your corporate travel needs.

To stay informed about the latest updates, features, and improvements to WorldVC, please check back regularly.  We value your partnership and look forward to delivering an enhanced WorldVC experience for your corporate travel management.