To book a car or hotel reservation new users must create an account to access the Visitors Online Booking Tool.
Registered users may sign in to the Visitors Online Booking Tool to book Columbia negotiated rates or to change/cancel an existing reservation. Visitor and personal travel may only be booked online and users must carefully review details, rules and cancellation policies of each hotel and car rental supplier prior to completing a booking as some rates selected may be completely non-refundable and non-changeable. Note: Car rental rates booked for personal travel do not include Loss Damage Waiver or Primary Liability Protection. Hotel rates are only valid for individual bookings and are not applicable to groups or room blocks.
Changes or cancellations to an existing booking must be made online only. For technical or navigation support only, call: 1-800-221-4730, Monday - Friday 8:00 a.m. - 8:00 p.m. ET.