In the midst of technological development and navigating globalization, the travel industry is still largely about experience. Traveler productivity can be affected by the quality of their travel arrangements.
5 min read
Mergers, Markets, and So Much More
By Chesley Turner on March 6, 2017 10:01 AM
Topics: Interview Rewards Hotel International Travel
5 min read
The Flip Side of the Coin: Hotel Dynamic Pricing
By Chesley Turner on February 20, 2017 6:00 AM
Hotel dynamic pricing sounds super shiny. It’s as bright and flashy as a coin toss in the sunshine. But careful, what may seem like a big savings opportunity could be a trick of the light.
Topics: Rewards Advice Consulting Services General Hotel travel policy
3 min read
The Basics on Basic Economy: 1, 2, 3
By Chesley Turner on January 30, 2017 3:02 PM
They say that Basic Economy fares are a reaction to low-cost carriers. (Low-cost carriers - and their baggage policies - respectfully disagree.) But no matter the reason they were created, Basic Economy Fares are here.
Topics: airlines Rewards Ancillary Fees content corporate culture General Industry Update travel policy Traveler Conversations
4 min read
Marriott & Starwood Head for the Honeymoon Suite
By Chesley Turner on October 7, 2016 11:44 AM
It’s the high-profile wedding of the year. Marriott International, Inc. and Starwood Hotels & Resorts tied the knot in late September. And whether you prefer one, the other, or neither, this is a merger with major repercussions in the industry. Let’s take a quick look at how this new hotel dynasty is going to affect you and your travelers.
Topics: Rewards Consulting Services economy Hotel Industry Update Marriott RFP Starwood Traveler Conversations
2 min read
Feeling the Agent Love?
By Chesley Turner on April 7, 2016 3:08 PM
New Cat10 Combo Fares Giving You Heartburn? Call Your Agent.
Written by: Kevin Martin
EVP Business Development, World Travel, Inc.
The trades are picking up on last week's airline misdirection trick. CBS MoneyWatch covered the basics of the issue, but forgot to lay out your best options. You're a busy travel manager - you can't ask all your travelers (or rely on all your travelers) to painstakingly purchase the correct series of one-ways, and then manage them if their plans change. Which brings me to my point:
Topics: airlines Rewards Advice content GDS Industry Update Online Booking open booking travel policy Traveler Conversations WTI
3 min read
Look the Gift Horse in the Mouth
By Chesley Turner on March 25, 2016 11:41 AM
Call it a perk or call it a gimmick; the latest innovation (or invention) of hotel chains is the Member Rate. Hilton and Marriott have a new siren song for travelers. “Book direct with us!” they say. “Avoid the shopping around! We have a beautiful Members-Only rate for you!”
Topics: Rewards Consulting Services General Hilton Hotel Marriott Online Booking Radius Travel travel policy Traveler Conversations WorldReports WTI
2 min read
Our Partnerships: Your Benefit
By Chesley Turner on January 6, 2016 3:05 PM
Things are looking up.
As in: Hotel average daily rates, hotel occupancy, and the total cost for your hotel stays in 2016.