|
1. Leading
Corporate Travel Executives Identify Top Ten Challenges to
Greening
Corporate Travel
2. Topaz International – Press Release – Booking Business
Travel via the Internet
3. A Prediction: Airfare by the Pound
4. General Tips for Women Travelers
5. How to Keep Your E-Mail Safe While Traveling
6. Mobile Gadgets Threaten In-Flight Entertainment
1. Leading
Corporate Travel Executives Identify Top Ten Challenges to
Greening Corporate Travel
Unicomm,
LLC announced the results of a collaborative effort
undertaken by leading corporate travel executives attending
the first ever Green Travel Summit. The report identifies
the top ten challenges facing organizations in greening
corporate travel. Over 160 corporate travel executives and
industry suppliers attended the Green Travel Summit, the
first fully dedicated forum focused on exploring green
travel strategies and their impact on business travel and
corporate meetings. Following were the top issues attendees
identified in implementing carbon reducing programs:
-
Where
to begin – The single greatest challenge for many
executives is defining a road map of the process to
BEGIN greening business travel meetings.
-
Perception vs. reality regarding costs – Understanding
the costs associated with “greening” is often at odds
with the internal perception of the process.
-
Overcoming resistance to change – In many organizations
corporate travel expectations are at odds with the
change required to reduce the associated carbon
footprint.
-
Buy in
from senior management – The need to have top management
support of related green initiatives.
-
ROI – A
better understanding of the actual ROI of greening
initiates and tracking tools to report ROI.
-
Securing budget – In a difficult economy identifying and
allocating funding for green initiatives is increasingly
difficult.
-
Reporting standards and metrics – As green travel
programs are instituted, procedures, technologies and
standards to report progress are not clearly defined.
-
Green
washing: Truth vs. fiction – Cutting through the hype to
achieve environmentally sustainable practices is
increasingly more critical.
-
Buy in
from both the planner and the supplier – Establishing
acceptable standards and implementing across the
corporate travel industry supply chain is needed.
-
Communicating and educating all relative stakeholders –
Once green corporate travel policies begin to be
implemented, communicating the program and the desired
results to relative stakeholders is critical to
success.
|
|
|
|
|
Booking
Business Travel via the
Internet
Portland,
Oregon - May 1, 2009 - For the past eight years Topaz International has done
comparison reviews of booking
business travel on public
internet websites versus booking
via traditional travel
agencies. "Year after year, the
results are similar, which might
indicate nothing is really
changing" suggested Bradley J
Seitz, President and CEO of
Topaz International "however
value to companies and their
travel management firms year
after year is to better
understand how their managed
travel programs are performing
and what opportunities exist for
improvement."
"Even while
agency airfares are higher only
8.44% of the times, for every
$10 million of air spend, this
represents lost savings of over
$100,000 each year. Not only
does this add up very quickly,
it provides great opportunity
for improvement to your travel
program by eliminating this
leakage."
|
|
Agency Fare Equal or Lower |
Agency Fare Higher |
Average Agency Fare |
Average Internet Fare |
Difference |
|
2001 |
93.26% |
6.74% |
$458 |
$629 |
$171 |
|
2002 |
91.13% |
8.87% |
$594 |
$748 |
$154 |
|
2003 |
91.02% |
8.98% |
$503 |
$572 |
$69 |
|
2004 |
93.57% |
6.43% |
$478 |
$558 |
$80 |
|
2005 |
93.29% |
6.71% |
$427 |
$483 |
$56 |
|
2006 |
94.03% |
5.97% |
$508 |
$583 |
$75 |
|
2007 |
94.85% |
5.15% |
$442 |
$498 |
$56 |
|
2008 |
91.56% |
8.44% |
$497 |
$558 |
$61 |
"The challenge of travel
management professionals during
difficult economic times is to
ensure their travelers are
spending precious resources
wisely, and airfare is one of
the highest expenditures in many
corporations." |
|
Topaz
International will continue to
conduct these independent
studies where we compare data
between traditional booking
sources and various internet
sources, giving corporations the
ability to measure the
performance of their travel
program against alternative
distribution channels. Topaz
International can assist travel
managers worldwide in finding
opportunities in their travel
programs by conducting a host of
auditing and validation services
including:
a) Airfare Internet
Comparisons
b) Airfare GDS Audits
c) Policy What if Analysis
d) Hotel Audits |
|
|
About Topaz
International, Ltd.
Topaz
International provides strategic
support to the corporate travel
management professional. With 30
years of experience analyzing
travel related expenditures,
Topaz is a world leader in
airfare & hotel auditing,
providing benchmark information
and consultancy services to
improve the delivery of
corporate travel services.
Supporting travel managers,
buyers and agencies, Topaz helps
improve performance and
facilitate cost savings.
Company
Website:
http://www.etopaz.com |
|
|
Topaz International, Ltd.
Bradley Seitz
President & CEO
E: brad.seitz@etopaz.com
V: 207.797.9154
|
|
|
Topaz International, Ltd.
Michele Simon
Director of Sales &
Client Services
E: michele.simon@etopaz.com
V: 503.651.4300 x302 |
|
|
|
|
|
|
|
3. A
Prediction: Airfare by the Pound
Some
airline-industry analysts predict that the cost of flying
eventually could depend on your weight. It’s likely, they
say, because of simple physics: the more weight you bring on
the plane, the more fuel that is needed to get you to your
destination. Robert Mann, an industry analyst and
consultant in Port Washington, NY, envisions passengers
being charged based on body and baggage weight, rather than
simply by the seat. “It’s the way cargo flies; if something
is twice the weight, you pay twice as much,” Mann said. “It
may be widely pooh-poohed, but if fuel goes back to being as
expensive as it was, there will be some more of these public
articulations.”
How exactly
such a plan would be implemented is unclear. One scenario
would have people estimating their weight when buying a
ticket on the Internet, then weighing in with their bags at
the airport, presumably with a degree of privacy. Or
airlines simply could go with the estimate. Rebecca Puhl,
director of research at Yale University’s Rudd Center for
Food Policy and Obesity, warned that such a pricing model
could stigmatize heavy passengers. “If some kind of
increased fee is going to be inevitable, they need to find
ways to charge those fees without humiliating people,” she
said. “I just don’t see how all this can be implemented in
a way that is effective and fair.”
4. General
Tips for Women Travelers
Most tips
for women travelers, and indeed all travelers, come down to
one thing: common sense. It’s the kind of stuff your
parents told you growing up, don’t walk in strange
neighborhoods after dark, lock you doors, don’t leave your
valuables lying around, be alert.
An
intrinsic part of traveling is paying attention and adapting
to the cultural milieu in which you travel, which means an
awareness of gender roles and expectations. Learn
everything you can about the values and customs of a
country, and be aware of how you should tailor your behavior
to fit into that culture.
-
Be
aware of local attitudes toward women in the country in
which you are traveling.
-
It’s
also not a good idea to wear flashy jewelry or show a
lot of money in public places.
-
Many
women travel experts recommend wearing long,
loose-fitting clothes when traveling internationally.
-
Know
the equivalent of “911” in whatever country you’re
visiting, and make sure you have a functioning cell
phone with you at all times.
-
Leave a
copy of your itinerary with a friend or family member
back home and be sure to check in regularly by phone or
e-mail. It’s also a good idea to register your presence
with your home country’s embassy when you’re traveling
internationally.
-
Walk
confidently, as though you know exactly where you’re
going (even if you don’t). Don’t stop in the middle of
the sidewalk to look at a map or rifle through your
purse; distracted travelers are easy prey for thieves.
When
looking for a hotel, choose the right accommodations and
look for the following:
-
Hotels
that require room access through a lobby area are
infinitely more secure than motels with access from the
outside.
-
Research the neighborhood, how safe is it? Are there
nearby businesses that will be open and busy after
dark? It’s worth paying a little extra for a hotel in a
more secure neighborhood.
-
Avoid
first-floor rooms. Break-ins are less likely on the
upper levels. Ask for a room near the elevators.
-
When
checking in, ask the desk clerk to write your room
number on a piece of paper rather than announce it in a
crowded lobby.
-
When
you enter an elevator, position yourself next to the
button panel and make a mental note of where the “alarm”
or “bell” button is so that you can push it if needed.
-
If your
room comes with a sliding glass door and balcony, always
check to be sure the door is locked. Your balcony may
be connected to the one next door, granting easy access
to your room. You’ll want to make sure your windows are
locked as well. Check each time you re-enter the room,
housekeeping may have unlocked them for one reason or
another. If any of your locks don’t work, ask for a new
room.
-
Don’t
open your door for anyone, including “housekeeping” or
“room service,” without verifying the identity of the
person at your door.
-
Unattended hotel fitness centers or pools are best
avoided, especially if there aren’t many other guests
there.
-
If you
are trying to park in the hotel lot late at night and
someone is lurking around the lot, park in front of the
door in the check-in area and go to the front desk. Ask
the clerk to have someone from hotel security meet you
in the lot and escort you into the hotel.
5. How to
Keep Your E-Mail Safe While Traveling
When Daniel
Carter logged on to a shared computer at a hostel in Rome to
check e-mail, he had no idea he was in a hacker’s sights.
After his trip was over, he discovered someone had hijacked
his e-mail account and sent a message to hundreds of his
contacts asking for money. Most of Carter’s contacts
recognized the scam from the poor grammar and lack of
upper-case letters. Unfortunately, one older friend fell
for it, sending $2,000 to the scammers. Carter eventually
regained control of his e-mail account and cleaned up the
mess. But the money his friend sent was lost.
What
happened to Carter is a relatively rare phenomenon, but
travelers are especially vulnerable to hackers because they
often use computers and Wi-Fi networks in hotel lobbies,
cafes and airports. “If you are using an open Wi-Fi
network, you are extremely vulnerable,” says computer
security consultant Kevin Mitnick. He should know: Mitnick
served five years in prison for computer capers that gained
him notoriety and prompted an FBI manhunt. Here are some
steps you can take to protect yourself.
·
Create a
strong password. Carter says his e-mail was easier to hack
because he had a weak password. Password advice can be
found at
http://www.microsoft.com/protect/yourself/password/checker.mspx
·
Create a
dedicated e-mail account for use o the road, with a password
that is different from passwords you use for bank and credit
card information. Let your contacts know you’ll be using
that account while on vacation. You can stay in touch, but
if someone does hack into your account, they only get your
vacation pictures.
·
If using a
shared computer, try to cover your tracks. On Apple’s
Safari browser, under the Safari menu, toggle “Private
Browsing.” On Microsoft’s Explorer, when you log off, go to
“Tools” and “Delete Browsing History” to remove traces of
your passwords and the Web sites you’ve visited.
But experts
say clearing the history offers weak protection at best. A
shared computer, even one that’s hard-wired as opposed to
one with a wireless network, can harbor keyloggers or other
malware that grab passwords and other information.
Wireless
hotspots can also be dangerous, with the hackers monitoring
communication from your laptop or other electronic device.
And a wired hotel network can also be dangerous, since a
hacker could be in the room next door and access your
computer through the network. That’s not to say every
hotspot is dangerous. But when using your laptop in a
public place, you obviously want up-to-date security
programs, says Dave Marcus, McAfee’s Director of Security
Research and Communication.
You should
also disable file-sharing on your laptop, Marcus says. It’s
also a good idea to turn off Bluetooth, printer-sharing and
disable ad hoc network connections. Each Windows and Mac
operating system has a slightly different procedure to do
this. Information for your computer can be found at:
http://support.microsoft.com or
http://apple.com/support
Many
experts say you should not send any sensitive data while in
a hotspot. That’s because many e-mail services and browser
connections essentially broadcast in the clear, meaning
someone can eavesdrop on information sent to and from your
computer. If you want to be careful, that means avoiding
banking, shopping and checking credit card accounts. Even
though these sites usually encrypt your data, there are some
workarounds a determined hacker could use. Even passwords
for seemingly innocuous services could potentially lead to
more sensitive personal data.
If you want
to take your computer security a step up, consider a VPN, or
Virtual Private Network. “The best way to protect yourself
is a VPN”, says Mitnick. “It’s a tunnel, where all your
communication is encrypted. A passive attacker can’t
intercept.” Bill Bullock, co-founder of the VPN service
WiTopia, calls such networks “the next weapon in the
arsenal” after firewalls and antivirus software. His
company offers plans starting at $39.99 a year, but there
are plenty of competitors. And, if you are computer-savvy,
you can even create your own VPN, connecting from the road
to your secure computer at home and accessing the Internet
through it.
But Kelly
Davis-Felner of the Wi-Fi Alliance, a group that promotes
growth of Wi-Fi networks, says a VPN is probably overkill
for travelers who are just checking the latest sports scores
or e-mailing Mom from a café on the Champs-Elysees. “It’s a
statistical possibility that you’ll get hacked in a hotspot”
she acknowledged, advising against banking, trading stocks
or doing business-related work at an open network without
VPN. But she added: “You are taking a much greater risk
handing your credit card to a waiter than sitting in an
airport sending e-mail.”
6. Mobile
Gadgets Threaten In-Flight Entertainment
Airlines
around the world now spend millions of dollars annually
upgrading their in-flight entertainment systems, but iPods
and other mobile entertainment gadgets could render all that
useless.
Besides
bland airline food, one other certainty for most long-haul
travelers flying in economy class has always been time
passed with movies and games on a tiny 5-inch screen
provided by the airline.
However,
with USB ports and a power socket increasingly common even
for economy class passengers on carriers such as Singapore
Airlines and Cathay Pacific Airways, the concept of
in-flight entertainment could change.
Adding to
the mix are plans by carriers such as Delta Air Lines, which
has begun offering an Internet connection on board, allowing
passengers to continue tweeting and updating their Facebook
status instead of flipping channels on the in-flight
entertainment (IFE) system.
Analysts
call this content customization, where passengers are no
longer limited to an airline’s offerings in their in-flight
entertainment systems and are able to pick and choose what
they want to watch or do on board a flight.
Airlines,
badly hit by weak demand for air travel and volatile jet
fuel prices, are likely to welcome the move, as it would
allow them to save on costs such as licensing fees to
production studios and maintenance fees.
“There’re
so many reasons for airlines to change the way it works
right now,” said Peter Harbinson, an analyst at the Centre
of Asia-Pacific Aviation in Sydney. “The biggest advantage
for airlines is the weight of the IFE equipment Fuel burnt,
regular engineering checks, and licensing fees to movie
studios all add up to a considerable amount of money for
airlines.”
The growing
popularity of low-cost netbook PCs and other mobile
entertainment devices such as Apple’s iPod and other MP3
players could further hasten IFE’s demise, as more and more
airline passengers carry these gadgets with them when they
travel.
The biggest
draw for airlines, industry watchers say, is that they could
save money in tough economic times, while simultaneously
disguising the change as a product enhancement.
|